Spot Removal Steps
1. Act Quickly! Many spills are easier to address when treated right away. The longer a spill sits, the more difficult it may be to remove. Results can vary depending on the carpet fiber, spill type, and any prior treatments.
2. Blot liquids with a dry, white, absorbent cloth or white paper towel with no printing.
3. Do not scrub the area! Scrubbing may affect the carpet pile in the area. Continue blotting with a dry cloth or paper towel until the area is as dry as possible. For semi-solids, gently scrape up material with a rounded spoon. For solids, break up the material and vacuum carefully. If you can identify the spot, follow the care directions recommended for that type of spill.
4. Pretest any spot removal product in an inconspicuous area before using it on the affected spot. Apply a few drops to the test area, then hold a white cloth on the damp area for 10 seconds. Check the carpet and cloth for color transfer, color change, or texture changes. If you notice a change, choose a different product or contact a professional.
5. Apply a small amount of the selected cleaning solution to a white cloth and work gently.
6. Work from the edges of the spill toward the center to help keep the spill from spreading. Do not scrub. Blot to absorb as much of the spot as possible, then repeat as needed.
7. Continue using the first cleaning solution as long as material continues transferring to the cloth. You may not need additional cleaning products if the first one is working.
8. Be patient! Some spots may require repeating the same step several times. Move to the next step once the area has improved as much as possible.
9. Rinse the affected area with cold water, and blot with a dry cloth to help remove remaining cleaning solution. Residue left behind by some products may attract dirt.
10. Apply a one-half inch layer of white paper towels to the affected area, and weigh it down with a flat, heavy object. Change paper towels as needed. A dry, absorbent cleaning compound may also be used according to product directions.





